73 Percent Of Customers Think Customer Reviews Are More Crucial Than Star And Number Rankings

Online review stats make it clear individuals aren't pleased with scores alone.

Customer reviews make the statistics appear more genuine which is what the would-be clients are searching for. Nearly a third of customers say written reviews are the only feature that makes them believe the sites' reviews are relevant and useful.

Source: Fan and Fuel

74 Percent Of Local Businesses Have At A Minimum, One Google Review

A single review is far from adequate to improve your website's SERP ranking.

Taking a look at online rankings data, we discovered that a business requires to have an average of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

Over Half Of Customers Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are evidently the more opinionated ones.

Source: Statista

Online Product Reviews About A Product Can Raise Its Conversion Rate By A Staggering 270 Percent

User review statistics reveal the purchase possibility for a product with 5 reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

77% Of Buyers Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how great your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70%

One negative review suffices for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Most Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

83% Of Consumers Do Not Trust Advertising

The traditional channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements pick to take notice of consumers' recommendations online.

Source: Statuslabs

70% Of Customers Prefer To Learn About A Business Via Posts And Reviews, Rather Than Advertisements

Ads are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the best method to discover the truth about a service or product.

Source: Statuslabs

67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

When customers have to select a service provider, reviews have an enormous impact on their decision.

Source: DemandGenReport

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management stats suggest a company's reputation doesn't affect just the clients. Prospective employees also take a look at rankings and take a look at reviews.

Source: Deloitte

If A Business Makes An Effort To Fix Problems Quickly And Effectively, 95% Of Disappointed Consumers Will Return To A Business

Customers do not anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there's absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

United States Shoppers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on different aspects of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA customers.

Source: Statista

Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social network which can also affect our buying preferences.

According to social reviews statistics, Facebook impacts over half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics expose that four out of five users are more likely to rely on a local business.

Source: RevLocal

Only 44% Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies in fact utilize them.

Although we now know why client reviews are so effective, the majority of businesses obviously don't.

Source: LsaInsider

Reviews Posted On Twitter Can Help Improve Revenues By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo