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Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they read reviews 'constantly' or 'really frequently'.
Source: Trust You
The Typical Review Word Count Has Actually Gotten 65% Shorter Since 2010
Nowadays reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.
Source: Review Trackers
15 Percent Of Visitors Do Not Trust Businesses Without Online Reviews
No trust indicates no interactions. 15 percent of potential consumers won't even consider doing business with a business they can't find viewpoints about.
Source: Statuslabs
73% Of Customers Believe Written Reviews Are More Important Than Star And Number Rankings
Online review data make it clear people aren't satisfied with scores alone.
Written reviews make the stats appear more genuine which is what the would-be clients are looking for. Nearly a third of customers state composed reviews are the only function that makes them believe the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
Software Reviews Impact Over 98 Percent Of All Buyers
18 percent of software purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
30% Of Clients Feel Favorable To A Business Which Responds To Online Reviews
Staying connected with your clients creates trust. Even something as basic as reacting to their reviews and comments can make them feel valued.
As you may expect, clients who feel this way are happy to invest more cash with a company.
Source: Statuslabs
Buyers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, buying decisions are made quickly.
Online reviews are obviously persuasive, yet online marketers haven't necessarily come to value the power of them.
Source: Martech Zone
Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
72 Percent Of Consumers Will Not Take Action Before They Read Some Reviews
Regardless of how tempting your marketing is, you still require consumer reviews. There's no way around it. Consumers are still happy to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
60% Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.
Reviews and rating data show individuals value the opinion of peers more than any other content.
Source: Collective Bias
86% Of Customers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they spend at your business. They will be ready to share it if you offer them a great experience.
Source: Brightlocal
A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat consumers honorably usually flourish, review websites help make certain of that.
Source: Statuslabs
Google Accounts For 57.5% Of All Reviews Around The World
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
90 Percent Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone