77% Of Users Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how excellent your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

Clients Might Invest 31% More With A Business That Has Excellent Reviews

Pay attention to this fact. The better other users describe your service or product, the more money you can charge and consumer review stats reveal to us precisely just how much more.

Source: Martech Zone

Software Application Reviews Influence Over 98 Percent Of All Buyers

18 percent of software application purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

83% Of All Young Customers Were Asked To Post A Review Recently

Of those asked, 80% of consumers did submit a review. In general, companies have asked 66% of all consumers to leave a review on their company.

Source: Brightlocal

53% Of Americans Consider Product Reviews And Rankings As The Most Important Part Of Online Shopping.

Today's buyers are smart and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of consumers, who focus on the number of reviews is currently at 46 percent.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star score is the first thing customers see. Still, users pay attention to other aspects also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US consumers.

Source: Statista

98% Of Yelp's Website Visitors Bought From A Business They Discovered On The Website

Normally, 142 million customers check out Yelp on a monthly basis. This is as great a time as any if you haven't declared your complimentary Yelp business page.

Source: RevLocal

15% Of Customers Don't Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15 percent of prospective customers will not even consider working with a company they can't discover opinions about.

Source: Statuslabs

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

95% Of Unhappy Consumers Will Return To A Company If A Company Takes Care Of Issues Rapidly And Efficiently

Clients don't expect you to be perfect. They do expect you to resolve things when they go wrong. If there's absolutely nothing else a business can do to resolve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read much more reviews to get a clear view of how the business is in fact doing. Do not depend on that fact alone.

Source: Brightlocal

Because They Desire To Acquire A Product Or A Service And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Go To Review Websites.

Review sites are places that people go to get the truth about a item, service or business . Users come due to the fact that they have already formed a buying decision. The bulk of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Picking A Service Provider

Reviews have a huge effect on their decision when clients have to choose a solution provider.

Source: DemandGenReport

83% Of Clients Do Not Trust Advertising

The conventional channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust advertisements pick to focus on customers' recommendations online.

Source: Statuslabs