53 Percent Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of Online Shopping.

Today's consumers are wary and desire the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review stats reveal that 63% of customer reviews remain without a reply. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how good your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

86% Of Customers Would Consider Writing A Review For A Business

Your customers are your most important resource, and it's not only because of the cash they spend at your business. They will be ready to share it if you give them a great experience.

Source: Brightlocal

30% Of Clients Feel Positive About A Business Which Answers Online Reviews

Communicating with your clients develops trust. Even something easy like reacting to their remarks and reviews can make them feel appreciated.

As you might anticipate, customers who feel this way are happy to spend more cash with a company.

Source: Statuslabs

Over Half Of Customers Will Not Use A Service If It Has Less Than A 4 Star Score

This stat is among numerous that show the importance of online ratings. Now that news of client complete satisfaction travels this quick, keeping your consumers delighted is more crucial than ever.

57 percent of customers have looked for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked only for services with a perfect five star rating.

Source: Brightlocal

83 Percent Of Consumers Don't Rely On Advertising

The standard channels to reach customers aren't as influential as they used to be. Many users who no longer trust advertisements pick to focus on customers' recommendations online.

Source: Statuslabs

77% Of Clients Would Certainly Post A Review If They Were Asked

More than a 35% would do it to notify others about their consumer encounter and 24% would rather direct their review to the business itself.

Over a 26% would want to submit a review to help other individuals with their decision making process.

Source: Podium

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Customers Could Spend 31 Percent More With A Business That Has Fantastic Reviews

Focus on this fact. The more detailed other users describe your services or product, the more cash you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can likewise influence our purchasing decisions.

According to social reviews stats, Facebook impacts more than half of users' purchase decisions.

Facebook reviews stats expose that four out of five users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies

Younger people know the value of being informed. User-generated material has an indisputable influence on consumers.

If businesses think of the power of customer reviews over millennials, they will recognize what they've been missing out on. Older people are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

67% Of Consumers Admit Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

Reviews have an enormous effect on their decision when consumers have to choose a solution provider.

Source: DemandGenReport

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the enormous impact user ratings have on their business. Undesirable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc