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More Than Four Negative Reviews About A Company Or Product Might Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Only 6% Of Customers Do Not Rely On Client Reviews At All
According to client review stats, a massive 19 percent of customers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
A Solitary Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated material can do miracles in regards to conversions.
A single review can have a huge influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44% increase.
Source: RevLocal
61% Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Generally two-thirds of businesses have exceptional and awesome rankings. Only 5% of companies have a ranking below 3 stars.
Source: Brightlocal
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management statistics show a business's reputation doesn't impact simply the consumers. Prospective employees also take a look at scores and take a look at reviews.
Source: Deloitte
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% utilized online reviews to pick an attorney or a medical professional.
Young people (age 18-35) are a lot more inclined to employ an expert based on online reviews. Only 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
83% Of All Young People Were Asked To Give A Review Recently
Of those invited, 80% of consumers did leave a review. Overall, businesses have actually asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%
User review statistics reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company
The star score is the first thing customers see. Still, users focus on other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US consumers.
Source: Statista
86% Of Consumers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. They will be ready to share it if you offer them a great experience.
Source: Brightlocal