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Google Accounts For 57.5% Of All Reviews Across The Globe
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
These the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010
Nowadays reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a tweet.
Source: Review Trackers
86% Of Customers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they invest at your business. If you provide a great experience, they will be willing to share it.
Source: Brightlocal
Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are generally ads.
Source: Martech Zone
98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website
Generally, 142 million customers go to Yelp monthly. This is as great a time as any if you haven't declared your complimentary Yelp business page.
Source: RevLocal
73 Percent Of Customers Think Consumer Reviews Are More Important Than Star And Number Ratings
Online review statistics make it clear individuals aren't satisfied with ratings alone.
Client reviews make the statistics appear more genuine which is what the potential clients are looking for. Almost a third of consumers say written reviews are the only feature that makes them think the sites' reviews are helpful and pertinent.
Source: Fan and Fuel
Reviews Published On Twitter Can Boost Revenues By 6.46%
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Also
We already discussed the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. Customers anticipate to see some negative reviews.
Source: Capterra
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to purchase a brand-new automobile and there are several models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.
With the help of other people, you manage to decide on a model that works for you. That's how favorable reviews transform consumers into clients.
Source: Consumer Affairs
83% Of Consumers Don't Rely On Advertising
The standard channels to reach consumers aren't as prominent as they utilized to be. Many users who no longer trust ads choose to take notice of customers' suggestions online.
Source: Statuslabs
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Customers
24% of US buyers consider reviews as 'incredibly influential'.
To highlight the value of online reviews and rankings, did you understand that 81% of customers will pay more for an item with reviews and those same clients are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
Favorable Reviews Encourage 68% Of Customers To Choose A Local Business
Considering that the vast majority of customers read reviews, you would want yours to be appealing to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
95% Of Dissatisfied Consumers Will Go Back To A Company If A Business Deals With Problems Rapidly And Efficiently
Consumers don't expect you to be perfect. When things go wrong, they do expect you to deal with things. If there's nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Stats reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista