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Unfavorable Reviews Can Boost Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive force for users to spend more time on your website. According to online review data, people spend more than 5 times as long on a site when they check out negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
Consumers Might Invest 31 Percent More With A Business That Has Great Reviews
Pay attention to this fact. The better other users describe your service or product, the more money you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of businesses actually utilize them.
Although we now understand why consumer reviews are so effective, many businesses apparently do not.
Source: LsaInsider
70% Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people check out many more reviews to get a clear view of how the business is really doing. Don't depend upon that fact alone.
Source: Brightlocal
American Shoppers View "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on different elements of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA clients.
Source: Statista
Online Product Reviews About A Product Can Increase Its Conversion Rate By An Incredible 270%
User review statistics reveal the purchase likelihood for a product with five reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat consumers fairly generally succeed, review sites help ensure of that.
Source: Statuslabs
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who read consumer reviews, concur that it increases their purchasing confidence.
Businesses use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With males being twice as likely to be influenced than women.
Reviews and ranking data reveal people value the opinion of peers more than any other content.
Source: Collective Bias
30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews
Staying connected with your customers builds their trust. Even something like reacting to their remarks and reviews can make them feel valued.
As you may anticipate, customers who feel this way are going to spend more cash with a business.
Source: Statuslabs
Favorable Reviews Encourage 68% Of Consumers To Use Local Businesses
Given that the huge bulk of consumers check out reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
88% Of Executives Judge Reputation Risk As A Leading Business Concern
Reputation management statistics indicate a company's reputation doesn't affect just the customers. Prospective employees likewise take a look at rankings and read reviews.
Source: Deloitte
Google Represents 57.5% Of All Reviews Across The World
Google is in the lead here, followed by Facebook as a far-off second.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
72 Percent Of Consumers Won't Take Action Unless They Check Out Some Reviews
No matter how alluring your marketing is, you still need customer reviews. There is no way around it. Consumers are still ready to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
The Majority Of Popular Items Have A Typical Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to customer rating stats, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Customers
24% of US consumers consider reviews as 'extremely influential'.
To show the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for an item with reviews and those exact same consumers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
49% Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of consumers, who focus on the number of reviews is currently at 46%.
Source: Brightlocal
86% Of Consumers Would Think About Composing A Review For A Business
Your clients are your most important resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you give them a great experience.
Source: Brightlocal