Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Clients

24% of US consumers consider reviews as 'incredibly influential'.

To show the importance of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those exact same customers are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

US Consumers View "Product Performance" To Be The Most Helpful Info In Product Reviews

When people check out reviews, they concentrate on different elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American consumers.

Source: Statista

15% Of Users Do Not Trust Businesses Without Online Reviews

No trust means no interactions. 15 percent of prospective customers will not even consider doing business with a company they can't find opinions about.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star ranking is the first thing consumers see. Still, users take note of other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the maker says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their number and recency too.

The share of customers, who pay attention to the number of reviews is presently at 46 percent.

Source: Brightlocal

A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat consumers fairly usually prosper, review sites help make sure of that.

Source: Statuslabs

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review statistics reveal user-generated content can do wonders in regards to conversions.

A single review can have a substantial impact on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can supply an astonishing 44% boost.

Source: RevLocal

95% Of Unhappy Consumers Will Go Back To A Business If A Business Deals With Issues Rapidly And Efficiently

Clients don't expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there's absolutely nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

If They Were Asked, 77% Of Consumers Would Undoubtedly Post A Review

More than a 35% would do it to inform others about their customer encounter and 24% would likely direct their review to the business itself.

Over a 26% would be willing to post a review to help other individuals with their decision making process.

Source: Podium

53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review stats reveal that 63% of client reviews remain without a reaction. That's regrettable, because those businesses are losing clients that way.

Source: Review Trackers

61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally two-thirds of businesses have excellent and awesome scores. Just 5% of businesses have a ranking below three stars.

Source: Brightlocal

Just 6% Of Consumers Do Not Rely On Client Reviews At All

According to customer review stats, a whopping 19 percent of customers constantly rely on online reviews and never ever a purchase without reading reviews first.

Source: Statista

Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends reveal people prefer to comment if they had a positive experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

53% Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the buying decision.

Source: Statista

People Reading Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done quicker. Buying decisions are made quickly.

Online reviews are certainly convincing, yet online marketers have not always come to value the power of them.

Source: Martech Zone

63.6% Of Customers Visit Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

These online review statistics show the general popularity of a website can only go so far when it concerns trust.

Source: Review Trackers