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Software Application Reviews Influence Over 98 Percent Of All Purchasers
18% of software application purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
The Majority Of Best-selling Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone delighted, which is why perfect 5 star ratings are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. In some cases a lower rating in fact helps your overall rating.
According to consumer rating stats, conversion rates begin to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
70 Percent Of Consumers Prefer To Find Out About A Business Through Reviews And Short Articles, Instead Of Advertisements
Advertisements are all well and good, however it's worth trying a different approach as well. Reviews are without a doubt the best way to discover the truth about a product or service.
Source: Statuslabs
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Customers
24% of US buyers consider reviews as 'very influential'.
To show the value of online reviews and scores, did you know that 81% of consumers will pay more for a product with reviews and those exact same consumers are also happy to accept slower shipping times for such products.
Source: Turntonetworks
Only 44% Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses actually make use of them.
Although we now know why consumer reviews are so powerful, many businesses apparently do not.
Source: LsaInsider
Clients Could Spend 31 Percent More With A Business That Has Excellent Reviews
Take note of this fact. The more detailed other users describe your product or service, the more cash you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone
If A Business Manages To Resolve Problems Quickly And Efficiently, 95% Of Unhappy Consumers Will Go Back To A Company
Customers do not anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there's absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
86 Percent Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they invest at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
83% Of All Younger Clients Were Asked To Submit A Review Recently
Of those asked, 80% of clients did post a review. Overall, companies have asked 66% of all customers to post a review on their company.
Source: Brightlocal
Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase likelihood for an item with 5 reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
Over Half Of Consumers Aged 25 To 34 Wrote Reviews
According to Statista, the more youthful generations are obviously the more opinionated ones.
Source: Statista
74% Of Regional Companies Have At Least One Google Review
A single review is far from enough to enhance your site's SERP ranking.
Taking a look at online rankings statistics, we found out that a company requires to have an average of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
61% Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Typically two-thirds of businesses have excellent and awesome rankings. Only 5% of businesses have a rating below three stars.
Source: Brightlocal
A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat consumers honorably typically flourish, review websites help ensure of that.
Source: Statuslabs
Favorable Reviews Encourage 68 Percent Of Consumers To Use A Local Business
Since the huge bulk of consumers read reviews, you'd want yours to be appealing to brand-new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
77% Of Consumers Would Most Likely Post A Review If They Were Asked
More than a 35% would post a review to educate others about their consumer encounter and 24% would probably direct their review to the business itself.
Over a 26% would want to submit a review to help other individuals with their choice making process.
Source: Podium
70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people check out a lot more reviews to get a clear view of how business is really doing. Don't depend on that figure alone.
Source: Brightlocal