77% Of Clients Don't Rely On Reviews That Are Older Than Three Months

Customers don't care how great your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US shoppers consider reviews as 'exceptionally influential'.

To show the value of online reviews and ratings, did you know that 81 percent of consumers will pay more for an item with reviews and those exact same consumers are also happy to accept slower shipping times for such products.

Source: Turntonetworks

Reviews Published On Twitter Can Help Grow Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management statistics show a business's reputation doesn't affect just the customers. Potential team members also take a look at rankings and take a look at reviews.

Source: Deloitte

67% Of Consumers Claim Reviews Are A "Very Important" Factor When Picking A Service Provider

Reviews have a massive effect on their decision when consumers have to pick a solution provider.

Source: DemandGenReport

Unfavorable Reviews Can Improve Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, people devote more than 5 times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

60 Percent Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being two times as likely to be influenced than women.

Reviews and rating stats show people value the opinion of peers more than any other material.

Source: Collective Bias

91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review stats position customers' reviews as the most trustworthy source of suggestions. Online reviews usually bring the exact same weight as recommendations from loved ones.

Source: Brightlocal

Positive Reviews Motivate 68% Of Consumers To Choose A Local Business

Given that the vast majority of consumers check out reviews, you would want yours to be inviting to brand-new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

73% Of Customers Think Written Reviews Are More Crucial Than Star And Number Rankings

Online review data make it clear individuals aren't pleased with scores alone.

Consumer reviews make the stats appear more authentic which is what the prospective consumers are searching for. Nearly a third of consumers say written reviews are the only feature that makes them believe the sites' reviews are helpful and pertinent.

Source: Fan and Fuel

63.6 Percent Of Customers Check Out Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.

These online review statistics show the basic popularity of a site can just go so far when it concerns trust.

Source: Review Trackers

Half Of All Millennial's "Constantly" Read Online Reviews For Businesses

More youthful individuals know the value of being informed. User-generated material has an indisputable effect on consumers.

If businesses think of the power of customer reviews over millennials, they will realize what they've been losing out on. Older individuals are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

53% Of Consumers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews go on without a response. That's regrettable, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

United States Shoppers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on different aspects of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of US consumers.

Source: Statista

The Majority Of Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a average or unfavorable one.

Source: Brightlocal

The Majority Of Best-selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to customer rating stats, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista