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Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a new automobile and there are several models which fit your requirements. How do you select the best one for you? Well, you read reviews.
With the help of other customers, you manage to choose a model that works for you. That's how positive reviews convert consumers into consumers.
Source: Consumer Affairs
89% Of Customers Read A Businesses Reactions To Reviews
Not only do most clients check out the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.
Source: Brightlocal
98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Site
Generally, 142 million customers check out Yelp on a monthly basis. This is as good a time as any if you have not declared your free Yelp business page.
Source: RevLocal
Reviews Posted On Twitter Can Help Improve Revenues By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Factor
Stats reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
61 Percent Of Local Businesses Have An Average Ranking Of 4 To 5 Stars
Overall two thirds of businesses have excellent and good scores. Just 5% of businesses have a rating listed below 3 stars.
Source: Brightlocal
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to choose a physician or an attorney.
Young people (age 18-35) are much more likely to work with a professional based on online reviews. Only 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
77% Of Users Do Not Rely On Reviews That Are Older Than 3 Months
Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that companies need to be constantly asking for reviews.
Source: Statuslabs
Consumers Could Invest 31 Percent More With A Business That Has Fantastic Reviews
Take notice of this fact. The better other users describe your product or service, the more cash you can charge and customer review statistics show us precisely how much more.
Source: Martech Zone
53 Percent Of Americans Consider Product Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's buyers are wary and want the very best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the buying decision.
Source: Statista
Only 6% Of Customers Don't Trust Customer Reviews At All
According to client review stats, a massive 19% of customers always rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista