86% Of Consumers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they invest at your business. If you provide an excellent experience, they will be willing to share it.

Source: Brightlocal

Favorable Reviews Motivate 68% Of Consumers To Choose A Local Business

Because the vast majority of consumers check out reviews, you'd want yours to be appealing to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83 Percent Of Clients Do Not Trust Advertising

The conventional channels to reach consumers aren't as prominent as they used to be. Most users who no longer trust advertisements select to take note of customers' recommendations online.

Source: Statuslabs

88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Statistics reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management stats indicate a company's reputation does not affect just the customers. Potential employees likewise take a look at scores and read reviews.

Source: Deloitte

74% Of Local Businesses Have At A Minimum, 1 Google Review

A single review is far from sufficient to improve your website's SERP ranking.

Looking at online ratings stats, we discovered that a company requires to have at least 40 reviews before users "Award" it with a star.

Source: Brightlocal

53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews

Online review statistics reveal that 63% of consumer reviews go on without a reaction. That's too bad, since those businesses are losing customers that way.

Source: Review Trackers

United States Consumers View "Product Performance" To Be The Most Useful Information In Product Reviews

When individuals read reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of US consumers.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star ranking is the first thing customers see. Still, users focus on other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States consumers.

Source: Statista

30% Of Clients Feel Favorable To A Company Which Responds To Online Reviews

Corresponding with your consumers builds their trust. Even something as simple as reacting to their comments and reviews can make them feel valued.

As you may expect, customers who feel this way are happy to invest more cash with a business.

Source: Statuslabs

Only 6% Of Customers Do Not Rely On Consumer Reviews At All

According to consumer review stats, a tremendous 19 percent of customers always trust online reviews and never a purchase without checking out reviews first.

Source: Statista