A Lot Of Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have visited a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a mediocre or negative one.

Source: Brightlocal

If A Business Makes An Effort To Resolve Problems Rapidly And Efficiently, 95% Of Unhappy Customers Will Go Back To A Business

Customers do not anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there's nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Generally two-thirds of companies have good and awesome scores. Just 5% of companies have a score listed below 3 stars.

Source: Brightlocal

Negative Reviews Can Improve Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your site. According to online review stats, people devote more than 5 times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats prove that 63% of client reviews go on without a reaction. That's too bad, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

Just 6 Percent Of Customers Don't Rely On Customer Reviews At All

According to customer review statistics, a tremendous 19 percent of consumers constantly trust online reviews and never a make a purchase without reading reviews first.

Source: Statista

77% Of Individuals Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to purchase a new automobile and there are a number of models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.

With the help of other customers, you quickly decide on one that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the massive effect user rankings have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

A Lot Of Best-selling Products Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to consumer rating statistics, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70%

One negative review is enough for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element

Data reveal that reviews were more effective than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

83% Of All Young People Were Invited To Submit A Review Recently

Of those asked, 80% of consumers did leave a review. Overall, businesses have asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

Google Accounts For 57.5% Of All Reviews Globally

Google is in the lead here, followed by Facebook as a remote second.

These the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Half Of All Millennial's "Constantly" Read Online Reviews For Businesses

Younger individuals know the worth of being informed. User-generated content has an indisputable impact on customers.

If businesses think of the power of client reviews over millennials, they will understand what they've been losing out on. Older people are various though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

When clients need to select a service provider, reviews have a huge influence on their decision.

Source: DemandGenReport

74% Of Regional Businesses Have At Least 1 Google Review

A single review is far from enough to enhance your site's SERP ranking.

Looking at online scores stats, we found out that a business needs to have a minimum of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal