USA Consumers View "Product Performance" To Be The Most Valuable Detail In Product Reviews

They focus on different aspects of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of American customers.

Source: Statista

61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Overall two thirds of companies have excellent and awesome rankings. Just 5% of businesses have a ranking below 3 stars.

Source: Brightlocal

95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of customers, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read client reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Just 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses really utilize them.

Although we now know why customer reviews are so effective, the majority of businesses obviously do not.

Source: LsaInsider

Reviews Shared On Twitter Can Help Improve Revenues By 6.46%

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

91% Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review statistics put consumers' reviews as the most credible source of recommendations. Online reviews typically bring the same weight as guidance from family and friends.

Source: Brightlocal

Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds insane, however negative reviews can be a positive driver for users to spend more time on your site. According to online review data, individuals devote more than 5 times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

90% Of Site Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals state about first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

Many Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show people choose to comment if they had a positive experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

Software Application Reviews Impact Over 98% Of All Purchasers

18% of software application buyers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

53% Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of Online Shopping.

Today's shoppers are smart and desire the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

67% Of Customers Say Reviews Are A "Very Important" Factor When Picking A Solution Provider

Reviews have a huge impact on their decision when consumers have to pick a solution provider.

Source: DemandGenReport

Just 6 Percent Of Customers Do Not Rely On Consumer Reviews At All

According to consumer review statistics, a massive 19 percent of consumers always rely on online reviews and never a purchase without checking out reviews initially.

Source: Statista

The Majority Of Clients Aged 25-34 Gave Reviews

According to Statista, the younger generations are reportedly the more opinionated ones.

Source: Statista

The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010

As of late reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social network which can likewise influence our purchasing decisions.

According to social media reviews stats, Facebook affects over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats reveal that 4 out of five users are most likely to trust a local business.

Source: RevLocal