77% Of Clients Would Definitely Post A Review If They Were Asked

More than a 35% would post a review to advise others about their customer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would be willing to give a review to assist other people with their choice making process.

Source: Podium

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, concur that it increases their buying confidence.

Organizations use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

71% Of Millennials Browse Consumer Reviews Of Expert Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to select a lawyer or a medical professional.

Younger people (age 18-35) are much more likely to work with an expert based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

The Average Review Length Has Actually Gotten 65% Shorter Since 2010

Nowadays reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

98% Of Yelp's Browsers Purchased From A Business They Found On The Site

Normally, 142 million customers check out Yelp every month. This is as good a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal

60 Percent Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.

Reviews and ranking stats show people value the opinion of peers more than any other content.

Source: Collective Bias

Only 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses in fact make use of them.

Although we now know why consumer reviews are so powerful, a lot of businesses apparently don't.

Source: LsaInsider

61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Overall 2 out of 3 companies have great and awesome ratings. Only 5% of companies have a score listed below 3 stars.

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise influence our buying preferences.

According to social reviews statistics, Facebook affects the majority of users' purchase choices.

Facebook reviews statistics reveal that four out of five users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management stats show a business's reputation does not impact simply the customers. Prospective team members likewise look at rankings and read reviews.

Source: Deloitte

More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70%

One negative review suffices for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You