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US Shoppers View "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on different elements of the shopping experience when individuals read reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA clients.
Source: Statista
The Majority Of Popular Items Have A Typical Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to consumer rating statistics, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
95% Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated material can do wonders in regards to conversions.
A single review can have a substantial effect on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the producer states. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat customers well usually prosper, review sites help make sure of that.
Source: Statuslabs
73 Percent Of Customers Believe Consumer Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear individuals aren't pleased with scores alone.
Written reviews make the statistics appear more authentic which is what the prospective consumers are searching for. Almost a 3rd of consumers say composed reviews are the only feature that makes them believe the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
83% Of Consumers Do Not Trust Advertising
The standard channels to reach customers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements choose to take note of clients' suggestions online.
Source: Statuslabs
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to purchase a new car and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read reviews.
With the help of other consumers, you manage to choose one that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs
89% Of Customers Read A Companies Replies To Reviews
Not only do the majority of customers read the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also affect our buying preferences.
According to social media reviews statistics, Facebook impacts the majority of users' purchase decisions.
Facebook reviews stats expose that four out of five users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management statistics show a business's reputation doesn't impact simply the customers. Prospective team members also look at ratings and read reviews.
Source: Deloitte
30% Of Customers Feel Favorable To A Business Which Answers Online Reviews
Staying connected with your customers establishes trust. Even something as simple as reacting to their comments and reviews can make them feel valued.
As you may expect, customers who feel this way are happy to spend more money with a company.
Source: Statuslabs