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Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a new car and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read online reviews.
With the help of other people, you manage to choose one that works for you. That's how positive reviews convert customers into customers.
Source: Consumer Affairs
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated content can do wonders in terms of conversions.
A single review can have an enormous influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44% boost.
Source: RevLocal
82% Of Consumers Visit Review Sites Due To The Fact That They Wish To Acquire An Item Or A Service And Wish To Get The Truth About The Businesses Product Or Services.
Users come since they have actually already formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
70 Percent Of Customers Prefer To Learn About A Business Via Reviews And Short Articles, Rather Than Ads
Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs
88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more helpful than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the huge impact user scores have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency also.
The share of customers, who take notice of the variety of reviews is currently at 46 percent.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
74 Percent Of Regional Businesses Have At A Minimum, One Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online rankings stats, we learnt that a company requires to have approximately 40 reviews before customers "Award" it with a star.
Source: Brightlocal
30% Of Customers Feel Favorable To A Company Which Responds To Online Reviews
Communicating with your clients develops trust. Even something as basic as reacting to their comments and reviews can make them feel valued.
As you might expect, clients who feel this way are going to invest more cash with a company.
Source: Statuslabs
86% Of Customers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you offer them a great experience.
Source: Brightlocal
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Business
This stat is among many that show the value of online ratings. Now that news of client fulfillment travels this fast, keeping your consumers happy is more important than ever.
57 percent of customers have looked for business with more than four stars in 2018, which is up from 48% in 2017.
11% looked just for organizations with a best five star ranking.
Source: Brightlocal
If They Were Asked, 77% Of Customers Would Definitely Submit A Review
More than a 35% would do it to inform others about their client experience and 24% would probably direct their review to the company itself.
Over a 26% would want to post a review to assist other individuals with their decision making process.
Source: Podium