83% Of All Younger Shoppers Were Invited To Submit A Review Recently

Of those invited, 80% of customers did post a review. Overall, companies have asked 66% of all consumers to give a review on their business.

Source: Brightlocal

63.6% Of Customers Visit Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review statistics show the basic popularity of a site can only go so far.

Source: Review Trackers

89% Of Customers Read A Companies Responses To Reviews

Not only do the majority of consumers check out the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read client reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Most Best Selling Items Have A Typical Score Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star ratings are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Often a lower ranking in fact helps your overall rating.

According to customer rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More

We already touched upon the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. Consumers anticipate to see some negative reviews.

Source: Capterra

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise affect our buying preferences.

According to social reviews data, Facebook affects the majority of users' purchase choices.

If it has favorable reviews, Facebook reviews statistics reveal that 4 out of 5 users are likely to trust a local business.

Source: RevLocal

Consumers Might Spend 31 Percent More With A Business That Has Terrific Reviews

Take notice of this statistic. The better other users describe your services or product, the more cash you can charge and customer review stats show us precisely how much more.

Source: Martech Zone

People Reading Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. Therefore, buying choices are made rapidly.

Online reviews are obviously persuasive, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

A Lot Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a average or unfavorable one.

Source: Brightlocal

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Customers

24% of US consumers consider reviews as 'extremely influential'.

To highlight the importance of online reviews and scores, did you know that 81 percent of customers will pay more for an item with reviews and those exact same clients are also going to accept slower shipping times for such products.

Source: Turntonetworks

91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones

Online review stats place clients' reviews as the most credible source of suggestions. Online reviews typically carry the very same weight as suggestions from family and friends.

Source: Brightlocal

15% Of Visitors Don't Trust Businesses Without Any Online Reviews

No trust means no interactions. 15 percent of possible customers will not even think about working with a business they can't discover opinions about.

Source: Statuslabs

77% Of Users Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how great your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

60 Percent Of Customers Consult Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With men being two times as likely to be affected than women.

Reviews and score data reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

72% Of Consumers Won't Take Action Unless They Check Out Some Reviews

Irrespective of how tempting your marketing is, you still need client reviews. There is no way around it. Clients are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

A Lone Business Review Can Lift Its Conversions By 10%

Online review statistics show user-generated content can do miracles in regards to conversions.

A single review can have a substantial effect on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44 percent increase.

Source: RevLocal