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Unfavorable Reviews Can Improve Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your site. According to online review data, people spend more than five times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
49% Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency too.
The share of customers, who focus on the number of reviews is currently at 46%.
Source: Brightlocal
A Lot Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends show individuals choose to comment if they had a favorable experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
88% Of Executives Regard Reputation Risk As A Top Business Issue
Reputation management statistics show a company's reputation does not affect just the clients. Prospective employees likewise take a look at ratings and read reviews.
Source: Deloitte
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US consumers consider reviews as 'very influential'.
To highlight the significance of online reviews and scores, did you understand that 81% of consumers will pay more for an item with reviews and those exact same customers are also ready to accept slower shipping times for such products.
Source: Turntonetworks
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies question the integrity of online reviews. However, they realize the enormous impact user ratings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
74% Of Regional Businesses Have At A Minimum, One Google Review
A single review is far from enough to enhance your website's SERP ranking.
Taking a look at online ratings data, we learnt that a company needs to have at least 40 reviews before clients "Award" it with a star.
Source: Brightlocal
53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics show that 63% of client reviews go on without a reply. That's too bad, because those companies are losing consumers that way.
Source: Review Trackers
More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70%
One negative review is enough for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
82% Of Customers Visit Review Websites Because They Wish To Acquire A Service Or A Product And Wish To Get The Truth About The Businesses Products And Services.
Review sites are locations that people go to get the truth about a business, services or product . Because they have already formed a buying decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is presently the most popular social media which can also affect our purchasing preferences.
According to social media reviews statistics, Facebook impacts the majority of users' purchase decisions.
If it has favorable reviews, Facebook reviews stats reveal that four out of 5 users are more likely to trust a local business.
Source: RevLocal