61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Typically two-thirds of businesses have excellent and outstanding rankings. Only 5% of businesses have a rating below 3 stars.

Source: Brightlocal

A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat clients fairly normally flourish, review sites help make certain of that.

Source: Statuslabs

77% Of Customers Would Likely Leave A Review If They Were Asked

More than a 35% would do it to notify others about their client encounter and 24% would rather direct their review to the business itself.

Over a 26% would be willing to post a review to assist other individuals with their choice making process.

Source: Podium

74% Of Local Companies Have At Least One Google Review

One review is far from enough to improve your website's SERP ranking.

Taking a look at online rankings data, we discovered that a company requires to have approximately 40 reviews before customers "Award" it with a star.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of Online Shopping.

Today's shoppers are wary and want the best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

People Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Purchasing choices are made rapidly.

Online reviews are certainly convincing, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

USA Buyers View "Product Performance" To Be The Most Valuable Info In Product Reviews

When people check out reviews, they focus on different elements of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American consumers.

Source: Statista

If A Company Handles Issues Rapidly And Effectively, 95% Of Unhappy Clients Will Go Back To A Company

Customers don't anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there's absolutely nothing else a business can do to solve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Software Reviews Impact Over 98% Of All Buyers

18 percent of software buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

53% Of Consumers Anticipate Businesses To Respond Within A Week To Negative Reviews

Online review statistics clarify that 63% of customer reviews go on without a reply. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management statistics suggest a company's reputation doesn't impact simply the consumers. Prospective employees likewise take a look at scores and read reviews.

Source: Deloitte

63.6 Percent Of Consumers Check Out Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

These online review stats reveal the basic appeal of a site can just go so far when it pertains to trust.

Source: Review Trackers

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all individuals in need of an expert service turn to online reviews.

According to online reviews data, 59% used online reviews to pick a lawyer or a doctor.

Young people (age 18-35) are much more inclined to hire a professional based upon online reviews. Only 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Site

Generally, 142 million consumers go to Yelp on a monthly basis. If you haven't declared your totally free Yelp business page, this is as great a time as any.

Source: RevLocal

82% Of Customers Visit Review Sites Since They Want To Acquire An Item Or A Service And Wish To Get The Truth About Business Services And Products.

Review websites are locations that people go to get the truth about a product, service or business . Since they have actually currently formed a purchase decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Too

We already touched upon the negative and positive reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. People anticipate to see some unfavorable reviews.

Source: Capterra

Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270 Percent

User review stats show the purchase possibility for a product with 5 reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center