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Google Represents 57.5 Percent Of All Reviews World Wide
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the positive and negative reviews and their effect on customers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. Customers anticipate to see some negative reviews.
Source: Capterra
Over Half Of Consumers Will Not Use A Service If It Has Less Than A 4 Star Score
This stat is among lots of that illustrate the importance of online rankings. Now that news of client complete satisfaction travels this quick, keeping your consumers delighted is more vital than ever.
57 percent of customers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11% looked only for businesses with a perfect five star ranking.
Source: Brightlocal
67% Of Customers Suggest Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
Reviews have a massive impact on their decision when consumers have to choose a solution provider.
Source: DemandGenReport
When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Aspect
Stats reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
A Single Business Review Can Raise Its Conversions By 10%
Online review statistics show user-generated content can do wonders in terms of conversions.
A single review can have a huge effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44 percent boost.
Source: RevLocal
Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you want to purchase a brand-new vehicle and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read online reviews.
With the help of other consumers, you quickly select a model that works for you. That's how positive reviews convert consumers into clients.
Source: Consumer Affairs
Online Product Reviews About An Item Can Raise Its Conversion Rate By A Staggering 270 Percent
User review statistics reveal the purchase probability for a product with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews
Communicating with your consumers develops trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.
As you may expect, customers who feel this way are going to invest more money with a company.
Source: Statuslabs
53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews
Online review statistics clarify that 63% of client reviews go on without a reaction. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers
Half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals understand the worth of being informed. User-generated material has an indisputable effect on customers.
If businesses think of the power of consumer reviews over millennials, they will understand what they've been missing out on. Older people are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
If They Were Asked, 77% Of Clients Would Probably Submit A Review
More than a 35% would leave a review to educate others about their customer experience and 24% would undoubtedly direct their review to the business itself.
Over a 26% would be willing to give a review to assist other people with their decision making process.
Source: Podium
The Average Review Word Count Has Become 65% Much Shorter Since 2010
Recently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and want the very best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.
Source: Statista