Google Accounts For 57.5% Of All Reviews Across The World

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

77% Of Customers Would Undoubtedly Submit A Review If They Were Asked

More than a 35% would submit a review to inform others about their consumer experience and 24% would certainly direct their review to the business itself.

Over a 26% would want to give a review to help other people with their decision making process.

Source: Podium

Reviews Posted On Twitter Can Improve Revenues By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who take note of the variety of reviews is presently at 46 percent.

Source: Brightlocal

American Buyers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals check out reviews, they concentrate on various aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US customers.

Source: Statista

52% Of Customers Rely On A Product More If It Has Negative Reviews Too

We already discussed the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. People anticipate to see some unfavorable reviews.

Source: Capterra

The Typical Review Word Count Has Become 65% Shorter Since 2010

Recently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of tweet from twitter.

Source: Review Trackers

67% Of Customers Say Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

Reviews have an enormous effect on their decision when customers have to choose a service provider.

Source: DemandGenReport

89% Of Consumers Browse A Companies Reactions To Reviews

Not only do a lot of consumers check out the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.

Source: Brightlocal

77% Of Customers Don't Trust Reviews That Are Older Than Three Months

Consumers don't care how good your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

73% Of Consumers Believe Customer Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear people aren't pleased with ratings alone.

Written reviews make the stats appear more authentic which is what the would-be consumers are trying to find. Practically a third of consumers say composed reviews are the only feature that makes them think the sites' reviews are beneficial and pertinent.

Source: Fan and Fuel

63.6% Of Customers Visit Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review stats show the general appeal of a website can only presume when it comes to trust.

Source: Review Trackers

30% Of Consumers Feel Comfortable With A Business Which Responds To Online Reviews

Corresponding with your customers establishes trust. Even something easy like responding to their reviews and comments can make them feel appreciated.

As you may expect, customers who feel this way are going to invest more cash with a business.

Source: Statuslabs

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. However, they recognize the enormous impact user ratings have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Statistics reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Clients Might Invest 31 Percent More With A Business That Has Great Reviews

Focus on this fact. The better other users explain your product or service, the more cash you can charge and customer review stats reveal to us precisely just how much more.

Source: Martech Zone

Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you want to purchase a brand-new automobile and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read reviews.

With the help of other people, you quickly choose one that works for you. That's how favorable reviews transform consumers into clients.

Source: Consumer Affairs