Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can likewise affect our purchasing preferences.

According to social media reviews data, Facebook impacts more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats reveal that 4 out of 5 users are most likely to rely on a local business.

Source: RevLocal

60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.

Reviews and score statistics reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star rating is the first thing consumers see. Still, users take note of other elements too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of US customers.

Source: Statista

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70%

One negative review suffices for 35% of a website's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Only 6 Percent Of Consumers Don't Trust Client Reviews At All

According to client review stats, a whopping 19 percent of customers always trust online reviews and never ever a buy without checking out reviews initially.

Source: Statista

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out client reviews, concur that it increases their buying confidence.

Organizations use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a positive experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

83% Of Consumers Do Not Trust Advertising

The standard channels to reach consumers aren't as influential as they used to be. The majority of users who no longer trust advertisements select to focus on consumers' suggestions online.

Source: Statuslabs

A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat consumers honorably normally prosper, review websites help make certain of that.

Source: Statuslabs

If They Were Asked, 77% Of Clients Would Most Likely Give A Review

More than a 35% would do it to educate others about their client experience and 24% would most likely direct their review to the business itself.

Over a 26% would want to post a review to help other people with their decision making process.

Source: Podium

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they realize the massive impact user scores have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews

Communicating with your clients builds their trust. Even something like reacting to their reviews and comments can make them feel appreciated.

As you might anticipate, clients who feel this way are happy to spend more money with a company.

Source: Statuslabs

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Clients

24% of US shoppers consider reviews as 'extremely influential'.

To highlight the significance of online reviews and ratings, did you understand that 81 percent of customers will pay more for an item with reviews and those very same clients are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to pick a doctor or a legal representative.

Younger people (age 18-35) are even more likely to hire an expert based on online reviews. Only 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

Over Half Of Customers Won't Use A Service If It Has Less Than A 4 Star Rating

This stat is one of many that illustrate the value of online rankings. Now that news of consumer satisfaction travels this fast, keeping your customers delighted is more important than ever.

57 percent of customers have actually looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for companies with an ideal five star rating.

Source: Brightlocal

Unfavorable Reviews Can Boost Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, individuals spend more than five times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo