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77% Of Customers Would Likely Submit A Review If They Were Asked
More than a 35% would submit a review to notify others about their customer encounter and 24% would certainly direct their review to the company itself.
Over a 26% would be willing to submit a review to help other individuals with their choice making process.
Source: Podium
Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the maker says. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews
Regardless of how alluring your marketing is, you still require customer reviews. There is no skirting around it. Customers are still willing to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who read client reviews, agree that it increases their buying confidence.
Businesses utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
82% Of Customers Visit Review Websites Because They Wish To Buy An Item Or A Service And Want To Get The Truth About The Businesses Products And Services.
Users come because they have actually already formed a buying decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
American Consumers View "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on various elements of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US consumers.
Source: Statista
91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review statistics place consumers' reviews as the most credible source of recommendations. Online reviews typically carry the exact same weight as advice from friends and family.
Source: Brightlocal
More Than Half Of Clients Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are evidently the more vocal ones.
Source: Statista
Favorable Reviews Encourage 68% Of Customers To Choose Local Businesses
Given that the huge majority of consumers read reviews, you'd want yours to be appealing to new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to buy a new car and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read online reviews.
With the help of other people, you quickly select one that works for you. That's how favorable reviews convert customers into customers.
Source: Consumer Affairs
A Lot Of Popular Items Have A Typical Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to customer rating stats, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Use An Organisation
This stat is one of numerous that show the value of online scores. Now that news of customer fulfillment travels this quick, keeping your customers happy is more important than ever.
57 percent of consumers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11% looked only for businesses with a best five star ranking.
Source: Brightlocal
74% Of Local Companies Have At A Minimum, 1 Google Review
A single review is far from sufficient to enhance your website's SERP ranking.
Taking a look at online ratings stats, we discovered that a business needs to have a minimum of 40 reviews before users "Award" it with a star.
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Clients
24% of US shoppers consider reviews as 'incredibly influential'.
To show the significance of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those same customers are also happy to accept slower shipping times for such items.
Source: Turntonetworks