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61 Percent Of Local Businesses Have An Average Rating Of 4 To 5 Stars
Generally two thirds of businesses have excellent and good scores. Just 5% of companies have a rating listed below three stars.
Source: Brightlocal
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do wonders in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer an astonishing 44% increase.
Source: RevLocal
77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months
Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that businesses should to be constantly asking for reviews.
Source: Statuslabs
Consumers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done faster. Purchasing decisions are made rapidly.
Online reviews are undoubtedly persuasive, yet online marketers haven't always come to appreciate the power of them.
Source: Martech Zone
30% Of Clients Feel Positive About A Company Which Answers Online Reviews
Keeping in touch with your customers develops trust. Even something as basic as responding to their remarks and reviews can make them feel valued.
As you might expect, customers who feel this way are more willing to invest more money with a company.
Source: Statuslabs
53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews
Online review stats reveal that 63% of consumer reviews stay without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
Because They Want To Buy An Item Or A Service And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Go To Review Sites.
Review sites are places that customers go to get the truth about a business, product and services . Due to the fact that they have already formed a purchase decision, users come. The majority of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
83 Percent Of Customers Don't Rely On Advertising
The traditional channels to reach customers aren't as prominent as they used to be. Many users who no longer trust ads pick to take notice of clients' suggestions online.
Source: Statuslabs
Google Represents 57.5 Percent Of All Reviews World-wide
Google is in the lead here, followed by Facebook as a far-off second.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
89% Of Customers Read A Companies Responses To Reviews
Not only do the majority of clients check out the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.
Today's buyers are wary and desire the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista