95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

86 Percent Of Customers Would Think About Writing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you give them an excellent experience.

Source: Brightlocal

A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat customers fairly typically flourish, review websites help make sure of that.

Source: Statuslabs

More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70%

One negative review is enough for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

77% Of Individuals Don't Trust Reviews That Are Older Than Three Months

Customers don't care how excellent your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

89% Of Clients Browse A Businesses Feedback To Reviews

Not only do a lot of consumers check out the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.

Source: Brightlocal

72 Percent Of Clients Won't Take Action Unless They Read Some Reviews

No matter how enticing your marketing is, you still need consumer reviews. There's no way around it. Consumers are still happy to hear you out, but they rely on other people more.

Source: My Testimonial Engine

77% Of Customers Would Certainly Submit A Review If They Were Asked

More than a 35% would leave a review to notify others about their consumer experience and 24% would undoubtedly direct their review to the company itself.

Over a 26% would want to submit a review to assist other people with their decision making process.

Source: Podium

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out customer reviews, concur that it increases their purchasing confidence.

Companies use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

82 Percent Of Customers Visit Review Websites Due To The Fact That They Wish To Acquire A Service Or An Item And Want To Get The Truth About The Businesses Services And Products.

Review websites are places that customers go to get the facts about a business, services or product . Users come since they have currently formed a buying decision. The bulk of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies doubt the integrity of online reviews. Nevertheless, they recognize the enormous impact user ratings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Website

Normally, 142 million customers visit Yelp monthly. This is as great a time as any if you have not claimed your totally free Yelp business page.

Source: RevLocal

95% Of Dissatisfied Consumers Will Go Back To A Company If A Business Manages To Resolve Issues Quickly And Efficiently

Customers do not expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's absolutely nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Positive Reviews Encourage 68% Of Consumers To Choose A Local Business

Given that the huge bulk of consumers read reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal