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89% Of Clients Browse A Companies Responses To Reviews
Not only do a lot of clients read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
73 Percent Of Consumers Believe Written Reviews Are More Crucial Than Star And Number Ratings
Online review stats make it clear individuals aren't satisfied with scores alone.
Consumer reviews make the stats appear more authentic which is what the prospective customers are trying to find. Almost a third of customers state written reviews are the only function that makes them believe the sites' reviews are useful and appropriate.
Source: Fan and Fuel
60% Of Customers Check Out Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.
Reviews and score data show people value the opinion of peers more than any other material.
Source: Collective Bias
Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270%
User review stats show the purchase probability for a product with five reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
One-half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses
More youthful individuals understand the worth of being informed. User-generated material has an unassailable impact on customers.
They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are various though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
Software Reviews Impact Over 98% Of All Purchasers
18 percent of software buyers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Most Popular Products Have An Average Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to client rating stats, conversion rates begin to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
71% Of Millennials Search Customer Reviews Of Expert Services
Over half of all individuals in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to choose a doctor or a lawyer.
Young people (age 18-35) are much more likely to hire a professional based on online reviews. Only 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices
Stats reveal that reviews were more effective than Television advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Negative Reviews Can Increase Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive force for users to devote more time on your site. According to online review data, individuals devote more than five times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
88% Of Executives View Reputation Risk As A Leading Business Concern
Reputation management stats suggest a business's reputation doesn't impact simply the consumers. Potential team members also look at ratings and take a look at reviews.
Source: Deloitte