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Users Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. Purchasing decisions are made rapidly.
Online reviews are undoubtedly convincing, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review statistics position clients' reviews as the most reliable source of recommendations. Online reviews generally bring the very same weight as suggestions from friends and family.
Source: Brightlocal
15% Of Buyers Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15 percent of potential clients will not even think about doing business with a business they can't discover opinions about.
Source: Statuslabs
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. Nevertheless, they recognize the huge effect user scores have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
63.6 Percent Of Customers Go To Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics show the basic appeal of a site can only go so far.
Source: Review Trackers
Half Of All Of The Millennial's "Always" Read Online Reviews For Companies
More youthful individuals know the worth of being informed. User-generated content has an indisputable impact on customers.
If businesses think of the power of customer reviews over millennials, they will recognize what they've been missing out on. Older individuals are various though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'always' or 'really often'.
Source: Trust You
Clients Might Spend 31% More With A Business That Has Fantastic Reviews
Focus on this fact. The more detailed other users explain your service or product, the more money you can charge and customer review statistics reveal to us exactly just how much more.
Source: Martech Zone
67% Of Customers Report Reviews Are A "Extremely Important" Factor When Picking A Service Provider
When consumers need to select a solution provider, reviews have a massive impact on their decision.
Source: DemandGenReport
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US consumers consider reviews as 'extremely influential'.
To highlight the value of online reviews and rankings, did you understand that 81 percent of customers will pay more for an item with reviews and those same consumers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Income
Businesses that treat consumers well generally succeed, review sites help ensure of that.
Source: Statuslabs
53% Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of Online Shopping.
Today's consumers are smart and want the best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the buying decision.
Source: Statista