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60% Of Consumers Check Out Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is affected significantly by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and rating stats reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business
The star score is the first thing customers see. Still, users focus on other aspects also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US consumers.
Source: Statista
Reviews Shared On Twitter Can Increase Revenues By 6.46%
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Favorable Reviews Motivate 68 Percent Of Consumers To Use Local Businesses
Because the vast majority of consumers read reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Only 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of companies really use them.
Although we now understand why customer reviews are so powerful, a lot of businesses apparently do not.
Source: LsaInsider
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do wonders in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44% increase.
Source: RevLocal
Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent
It sounds insane, however negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, people devote more than five times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people check out many more reviews to get a better idea of how the business is really doing. Do not depend on that fact alone.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management stats suggest a business's reputation does not affect just the customers. Potential employees also take a look at ratings and take a look at reviews.
Source: Deloitte
Many Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends show people prefer to comment if they had a favorable experience, rather than a average or unfavorable one.
Source: Brightlocal
Just 6 Percent Of Consumers Do Not Rely On Client Reviews At All
According to client review statistics, a tremendous 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews initially.
Source: Statista
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency also.
The share of consumers, who take notice of the variety of reviews is presently at 46 percent.
Source: Brightlocal
30% Of Clients Feel Favorable To A Business Which Answers Online Reviews
Staying connected with your clients creates trust. Even something as simple as reacting to their reviews and remarks can make them feel appreciated.
As you may anticipate, customers who feel this way are going to invest more money with a company.
Source: Statuslabs
53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats prove that 63% of customer reviews go on without a response. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers
Over Half Of Individuals Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are surprisingly the more vocal ones.
Source: Statista
72% Of Consumers Will Not Take Action Before They Read Some Reviews
No matter how enticing your marketing is, you still need client reviews. There is no other way around it. Customers are still ready to hear you out, however they trust other people more.
Source: My Testimonial Engine
86 Percent Of Consumers Would Consider Composing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat clients honorably generally flourish, review sites help make certain of that.
Source: Statuslabs