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Consumers Might Spend 31% More With A Business That Has Great Reviews
Focus on this statistic. The better other users explain your services or product, the more money you can charge and customer review statistics reveal to us exactly just how much more.
Source: Martech Zone
70 Percent Of Customers Prefer To Discover A Business Through Reviews And Posts, Rather Than Ads
Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the very best method to discover the truth about a service or product.
Source: Statuslabs
More Than Half Of Consumers Will Not Utilize A Business If It Has Less Than A 4 Star Rating
This stat is among many that show the significance of online scores. Now that news of customer fulfillment travels this quick, keeping your consumers pleased is more crucial than ever.
57% of consumers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for businesses with an ideal five star ranking.
Source: Brightlocal
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses question the integrity of online reviews. However, they realize the massive impact user ratings have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
89% Of Clients Browse A Companies Reactions To Reviews
Not only do most shoppers check out the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
86% Of Consumers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they invest at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Only 6% Of Customers Don't Rely On Consumer Reviews At All
According to customer review stats, a tremendous 19 percent of consumers constantly trust online reviews and never a make a purchase without reading reviews.
Source: Statista
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% utilized online reviews to select a lawyer or a medical professional.
Young people (age 18-35) are much more inclined to hire an expert based upon online reviews. Only 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
15% Of Consumers Do Not Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15% of potential customers will not even think about doing business with a business they can't find viewpoints about.
Source: Statuslabs
74% Of Regional Companies Have At Least One Google Review
A single review is far from adequate to improve your website's SERP ranking.
Looking at online rankings statistics, we learnt that a business needs to have an average of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal