71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to pick a legal representative or a doctor.

Younger people (age 18-35) are a lot more inclined to work with a professional based on online reviews. Only 19% of millennials will consider working with a legal representative without any.

Source: Thomson Reuters

89% Of Customers Review A Companies Reactions To Reviews

Not only do many clients read the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.

Source: Brightlocal

70 Percent Of Customers Choose To Learn About A Business By Means Of Reviews And Articles, Instead Of Ads

Ads are all well and good, but it's worth trying a different approach as well. Reviews are by far the very best way to discover the truth about a product or service.

Source: Statuslabs

Reviews Posted On Twitter Can Increase Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

53 Percent Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the very best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'always' or 'very often'.

Source: Trust You

86 Percent Of Customers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the cash they spend at your business. They will be willing to share it if you provide them an excellent experience.

Source: Brightlocal

70% Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read a lot more reviews to get an idea of how business is really doing. Do not depend on that statistic alone.

Source: Brightlocal

83% Of Clients Don't Trust Advertising

The traditional channels to reach customers aren't as prominent as they used to be. Most users who no longer trust advertisements choose to take note of consumers' suggestions online.

Source: Statuslabs

Half Of All Millennial's "Constantly" Read Online Reviews For Businesses

Younger people know the worth of being informed. User-generated material has an indisputable influence on customers.

If businesses stop to consider the power of customer reviews over millennials, they will understand what they've been losing out on. Older individuals are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

Most Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

American Shoppers Consider "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on various aspects of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of American consumers.

Source: Statista

Clients Might Spend 31 Percent More With A Business That Has Fantastic Reviews

Take notice of this statistic. The more detailed other users explain your product or service, the more money you can charge and customer review stats reveal to us exactly how much more.

Source: Martech Zone

82% Of Customers Go To Review Sites Since They Wish To Buy A Service Or A Product And Wish To Get The Facts About The Businesses Product Or Services.

Review sites are places that customers go to get the facts about a service, item or business. Users come since they have currently formed a buying decision. The majority of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More

We already touched upon the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. Consumers expect to see some unfavorable reviews.

Source: Capterra