61 Percent Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars

Overall two thirds of businesses have exceptional and good scores. Just 5% of businesses have a score listed below three stars.

Source: Brightlocal

74 Percent Of Local Companies Have At Least 1 Google Review

A single review is far from adequate to enhance your site's SERP ranking.

Looking at online rankings stats, we learnt that a business requires to have at least 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

The Average Review Word Count Has Actually Become 65% Shorter Since 2010

Currently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Companies

Younger people understand the worth of being informed. User-generated material has an indisputable influence on customers.

They will understand what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

15% Of Users Don't Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15% of possible customers will not even consider doing business with a company they can't find opinions about.

Source: Statuslabs

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out client reviews, agree that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

30% Of Consumers Feel Favorable To A Business Which Reacts To Online Reviews

Corresponding with your customers develops trust. Even something as simple as reacting to their remarks and reviews can make them feel valued.

As you might expect, clients who feel this way are happy to invest more money with a business.

Source: Statuslabs

A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat clients well typically prosper, review sites help ensure of that.

Source: Statuslabs

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Customers

24% of US buyers consider reviews as 'extremely influential'.

To illustrate the importance of online reviews and scores, did you understand that 81 percent of consumers will pay more for an item with reviews and those very same customers are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of consumers, who take note of the number of reviews is presently at 46 percent.

Source: Brightlocal

Over Half Of Customers Won't Use An Organisation If It Has Less Than A 4 Star Score

This stat is one of many that illustrate the importance of online ratings. Now that news of customer complete satisfaction travels this quick, keeping your consumers pleased is more important than ever.

57% of customers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for services with a best five star ranking.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all individuals in need of an expert service turn to online reviews.

According to online reviews data, 59% utilized online reviews to choose a physician or a legal representative.

Young people (age 18-35) are much more inclined to employ a professional based on online reviews. Just 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your site. According to online review stats, individuals devote more than five times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

Online Item Reviews About A Product Can Raise Its Conversion Rate By An Incredible 270%

User review statistics show the purchase probability for an item with five reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

73 Percent Of Consumers Believe Client Reviews Are More Vital Than Star And Number Rankings

Online review stats make it clear people aren't satisfied with ratings alone.

Consumer reviews make the stats appear more authentic which is what the potential clients are looking for. Practically a third of consumers state composed reviews are the only function that makes them believe the sites' reviews are beneficial and pertinent.

Source: Fan and Fuel

98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Site

Normally, 142 million customers check out Yelp each month. This is as great a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star score is the first thing customers see. Still, users pay attention to other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of American consumers.

Source: Statista