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98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Website
Typically, 142 million consumers go to Yelp on a monthly basis. This is as good a time as any if you have not declared your totally free Yelp business page.
Source: RevLocal
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated material can do wonders in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44% boost.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company
The star rating is the first thing customers see. Still, users take note of other factors also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of United States consumers.
Source: Statista
53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of customer reviews stay without a reaction. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
67% Of Consumers Admit Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
When clients have to select a solution provider, reviews have a massive influence on their decision.
Source: DemandGenReport
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to buy a brand-new car and there are several models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.
With the help of other consumers, you quickly choose a model that works for you. That's how positive reviews convert consumers into consumers.
Source: Consumer Affairs
91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review statistics place clients' reviews as the most reliable source of recommendations. Online reviews generally bring the very same weight as advice from friends and family.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Customers
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the value of online reviews and ratings, did you know that 81 percent of customers will pay more for an item with reviews and those very same customers are also ready to accept slower shipping times for such products.
Source: Turntonetworks
64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read consumer reviews, agree that it increases their buying confidence.
Businesses use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management stats suggest a business's reputation doesn't impact simply the consumers. Prospective employees also take a look at rankings and take a look at reviews.
Source: Deloitte
A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Earnings
Businesses that treat customers honorably typically prosper, review sites help make certain of that.
Source: Statuslabs