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A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat customers fairly normally succeed, review sites help make sure of that.
Source: Statuslabs
67% Of Consumers Claim That Reviews Are A "Very Important" Factor When Selecting A Service Provider
Reviews have an enormous impact on their decision when consumers have to choose a solution provider.
Source: DemandGenReport
86% Of Consumers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you offer them an excellent experience.
Source: Brightlocal
Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends show individuals choose to comment if they had a favorable experience, rather than a mediocre or unfavorable one.
Source: Brightlocal
53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews
Online review statistics clarify that 63% of consumer reviews stay without a reply. That's regrettable, since those businesses are losing clients that way.
Source: Review Trackers
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to purchase a new automobile and there are numerous models which fit your requirements. How do you select the best one for you? Well, you read reviews.
With the help of other consumers, you manage to choose a model that works for you. That's how positive reviews convert consumers into clients.
Source: Consumer Affairs
Many Best Selling Products Have A Typical Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to customer rating statistics, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
Only 6 Percent Of Customers Do Not Rely On Customer Reviews At All
According to customer review stats, a massive 19 percent of customers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
83% Of All Younger People Were Asked To Give A Review Recently
Of those asked, 80% of consumers did post a review. In general, businesses have actually asked 66% of all clients to submit a review on their company.
Source: Brightlocal
Customers Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Purchasing decisions are made quickly.
Online reviews are certainly convincing, yet online marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
77% Of Clients Would Definitely Post A Review If They Were Asked
More than a 35% would do it to notify others about their client experience and 24% would likely direct their review to the company itself.
Over a 26% would want to post a review to assist other individuals with their choice making process.
Source: Podium
Reviews Shared On Twitter Can Boost Online Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Negative Reviews Can Improve Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, people devote more than five times as long on a site when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or faked reviews.
Source: Reevoo
More Than 4 Negative Reviews About A Business Or Product Might Reduce Sales By 70%
One negative review is enough for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
60 Percent Of Customers Refer To Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store shopping is affected significantly by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.
Reviews and rating data reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
74 Percent Of Local Businesses Have At A Minimum, One Google Review
A single review is far from enough to improve your site's SERP ranking.
Looking at online ratings data, we learnt that a company requires to have a minimum of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses
Since the vast majority of customers check out reviews, you'd want yours to be enticing to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal