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Favorable Reviews Motivate 68% Of Consumers To Use Local Businesses
Since the huge bulk of customers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social media which can also influence our purchasing decisions.
According to social reviews stats, Facebook affects over half of users' purchase decisions.
If it has favorable reviews, Facebook reviews stats expose that four out of five users are most likely to rely on a local business.
Source: RevLocal
70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people check out many more reviews to get a better idea of how business is actually doing. Do not depend on that fact alone.
Source: Brightlocal
Only 6% Of Customers Don't Rely On Consumer Reviews At All
According to client review stats, a whopping 19% of customers constantly rely on online reviews and never a make a purchase without checking out reviews first.
Source: Statista
15 Percent Of Customers Do Not Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15% of possible customers will not even think about working with a business they can't discover viewpoints about.
Source: Statuslabs
53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats show that 63% of consumer reviews remain without a response. That's regrettable, since those businesses are losing consumers that way.
Source: Review Trackers
Negative Reviews Can Boost Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive force for users to devote more time on your site. According to online review data, individuals spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
Just 44% Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of businesses in fact make use of them.
Although we now understand why customer reviews are so powerful, most businesses obviously don't.
Source: LsaInsider
A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Income
Businesses that treat consumers honorably usually prosper, review sites help ensure of that.
Source: Statuslabs
82 Percent Of Customers Check Out Review Websites Because They Want To Buy A Service Or A Product And Wish To Get The Facts About The Businesses Products And Services.
Users come because they have actually currently formed a buying decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
Over Half Of Shoppers Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are apparently the more opinionated ones.
Source: Statista
If They Were Asked, 77% Of Clients Would Give A Review
More than a 35% would submit a review to inform others about their customer experience and 24% would most likely direct their review to the business itself.
Over a 26% would be willing to leave a review to assist other people with their choice making process.
Source: Podium