Unfavorable Reviews Can Improve Conversion By As Much As 85%

It sounds insane, however negative reviews can be a positive factor for users to devote more time on your site. According to online review statistics, individuals spend more than five times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or faked reviews.

Source: Reevoo

77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

98% Of Yelp's Website Visitors Purchased From A Business They Found On The Website

Generally, 142 million customers visit Yelp monthly. If you haven't declared your free Yelp business page, this is as good a time as any.

Source: RevLocal

The Majority Of Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends show individuals prefer to comment if they had a positive experience, instead of a mediocre or negative one.

Source: Brightlocal

Positive Reviews Motivate 68% Of Consumers To Choose Local Businesses

Because the large bulk of consumers check out reviews, you'd want yours to be enticing to brand-new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

73 Percent Of Consumers Believe Customer Reviews Are More Crucial Than Star And Number Ratings

Online review statistics make it clear individuals aren't pleased with ratings alone.

Client reviews make the stats appear more genuine which is what the would-be customers are looking for. Almost a third of consumers say composed reviews are the only function that makes them believe the websites' reviews are beneficial and pertinent.

Source: Fan and Fuel

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Clients

24% of US buyers consider reviews as 'extremely influential'.

To illustrate the importance of online reviews and rankings, did you understand that 81% of consumers will pay more for a product with reviews and those exact same consumers are likewise willing to accept slower shipping times for such items.

Source: Turntonetworks

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management statistics show a business's reputation doesn't affect simply the customers. Prospective employees also take a look at rankings and read reviews.

Source: Deloitte

Online Item Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270 Percent

User review stats reveal the purchase likelihood for a product with five reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful people understand the value of being informed. User-generated material has an indisputable influence on customers.

They will recognize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

61% Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars

Typically 2 out of 3 businesses have excellent and outstanding ratings. Only 5% of businesses have a score below 3 stars.

Source: Brightlocal

Reviews Shared On Twitter Can Help Increase Revenues By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the massive impact user scores have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010

These days reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of tweet on twitter.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star score is the first thing consumers see. Still, users take note of other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA customers.

Source: Statista