Just 6 Percent Of Customers Do Not Trust Consumer Reviews At All

According to customer review statistics, a tremendous 19 percent of customers always rely on online reviews and never ever a buy without checking out reviews initially.

Source: Statista

83% Of Customers Don't Trust Advertising

The conventional channels to reach customers aren't as influential as they utilized to be. Many users who no longer trust advertisements pick to focus on clients' suggestions online.

Source: Statuslabs

If They Were Asked, 77% Of Clients Would Probably Give A Review

More than a 35% would do it to educate others about their consumer encounter and 24% would certainly direct their review to the company itself.

Over a 26% would want to leave a review to help other people with their decision making process.

Source: Podium

When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Element

Statistics reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70%

One negative review is enough for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

86% Of Consumers Would Consider Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you provide them an excellent experience.

Source: Brightlocal

30% Of Clients Feel Comfortable With A Business Which Responds To Online Reviews

Keeping in touch with your consumers establishes trust. Even something like reacting to their remarks and reviews can make them feel appreciated.

As you might anticipate, clients who feel this way are happy to invest more money with a company.

Source: Statuslabs

Over Half Of Consumers Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are purportedly the more opinionated ones.

Source: Statista

95% Of Dissatisfied Consumers Will Go Back To A Business If A Business Takes Care Of Issues Quickly And Efficiently

Customers don't expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Reviews Shared On Twitter Can Grow Online Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to purchase a brand-new automobile and there are a number of models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.

With the help of other people, you quickly pick one that works for you. That's how favorable reviews convert consumers into consumers.

Source: Consumer Affairs

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses question the integrity of online reviews. Nevertheless, they understand the huge effect user ratings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

70 Percent Of Consumers Prefer To Find Out About A Business Through Reviews And Posts, Instead Of Advertisements

Advertisements are all well and good, however it's worth attempting a different approach also. Reviews are without a doubt the best way to find the truth about a service or product.

Source: Statuslabs

61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Generally two-thirds of businesses have excellent and great scores. Just 5% of businesses have a score below 3 stars.

Source: Brightlocal