89% Of Customers Read A Companies Reactions To Reviews

Not only do most individuals read the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.

Source: Brightlocal

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

73% Of Customers Think Written Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear people aren't pleased with scores alone.

Consumer reviews make the stats appear more genuine which is what the potential clients are trying to find. Nearly a third of consumers state written reviews are the only function that makes them think the websites' reviews are pertinent and helpful.

Source: Fan and Fuel

74 Percent Of Local Businesses Have At A Minimum, 1 Google Review

A single review is far from sufficient to improve your website's SERP ranking.

Looking at online rankings stats, we learnt that a company requires to have an average of 40 reviews before users "Award" it with a star.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management statistics suggest a company's reputation does not affect simply the consumers. Prospective employees also look at scores and read reviews.

Source: Deloitte

Customers Could Spend 31% More With A Business That Has Fantastic Reviews

Pay attention to this fact. The better other users explain your service or product, the more money you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

83% Of All Young Customers Were Invited To Post A Review Recently

Of those invited, 80% of consumers did post a review. In general, companies have asked 66% of all consumers to leave a review on their company.

Source: Brightlocal

A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat consumers fairly generally flourish, review websites help make certain of that.

Source: Statuslabs

Software Reviews Impact Over 98% Of All Purchasers

18 percent of software purchasers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Visitors Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Purchasing choices are made rapidly.

Online reviews are certainly convincing, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

Reviews have a huge effect on their decision when clients have to pick a service provider.

Source: DemandGenReport

30% Of Customers Feel Favorable To A Business Which Answers Online Reviews

Keeping in touch with your customers builds their trust. Even something easy like responding to their remarks and reviews can make them feel valued.

As you might expect, customers who feel this way are going to invest more cash with a company.

Source: Statuslabs

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Data reveal that reviews were more effective than Television ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

77% Of Customers Would Definitely Submit A Review If They Were Asked

More than a 35% would post a review to advise others about their customer encounter and 24% would definitely direct their review to the company itself.

Over a 26% would be willing to give a review to assist other people with their choice making process.

Source: Podium

15 Percent Of Buyers Don't Trust Businesses With No Online Reviews

No trust suggests no interactions. 15% of possible customers will not even consider doing business with a company they can't discover viewpoints about.

Source: Statuslabs

Just 6% Of Consumers Don't Rely On Consumer Reviews At All

According to customer review statistics, a whopping 19% of consumers always rely on online reviews and never ever a make a purchase without checking out reviews first.

Source: Statista

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site

Typically, 142 million customers visit Yelp every month. If you have not declared your totally free Yelp business page, this is as good a time as any.

Source: RevLocal