77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months

Customers don't care how excellent your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs

83 Percent Of Clients Do Not Rely On Advertising

The standard channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust advertisements pick to focus on consumers' recommendations online.

Source: Statuslabs

Reviews Shared On Twitter Can Grow Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

Because They Desire To Purchase A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Sites.

Users come because they have currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Corresponding with your customers establishes trust. Even something as basic as responding to their comments and reviews can make them feel appreciated.

As you may anticipate, customers who feel this way are ready to spend more money with a company.

Source: Statuslabs

If A Business Makes An Effort To Solve Issues Rapidly And Efficiently, 95% Of Unsatisfied Consumers Will Return To A Business

Clients don't expect you to be perfect. When things go wrong, they do expect you to resolve things. If there is absolutely nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Customers Could Invest 31% More With A Business That Has Great Reviews

Take notice of this fact. The more detailed other users explain your services or product, the more money you can charge and customer review statistics reveal to us precisely how much more.

Source: Martech Zone

61 Percent Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Generally 2 out of 3 companies have exceptional and awesome ratings. Just 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

The Typical Review Length Has Actually Become 65% Much Shorter Since 2010

Now a days reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet from twitter.

Source: Review Trackers

Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you wish to buy a new car and there are numerous models which fit your criteria. How do you choose the best one for you? Well, you read reviews.

With the help of other consumers, you manage to decide on a model that works for you. That's how positive reviews convert customers into consumers.

Source: Consumer Affairs

Just 6 Percent Of Customers Don't Rely On Client Reviews At All

According to consumer review data, a whopping 19 percent of customers constantly rely on online reviews and never ever a purchase without reading reviews initially.

Source: Statista

49% Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency also.

The share of customers, who take note of the variety of reviews is presently at 46 percent.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management statistics indicate a company's reputation doesn't impact simply the clients. Prospective employees also look at rankings and read reviews.

Source: Deloitte

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat clients well usually prosper, review sites help ensure of that.

Source: Statuslabs

63.6% Of Customers Go To Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.

These online review stats reveal the basic popularity of a website can just go so far when it comes to trust.

Source: Review Trackers