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A Lot Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a mediocre or unfavorable one.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency too.
The share of customers, who take notice of the variety of reviews is presently at 46%.
Source: Brightlocal
83% Of All Young Consumers Were Asked To Leave A Review Recently
Of those asked, 80% of consumers did post a review. In general, businesses have asked 66% of all customers to give a review on their business.
Source: Brightlocal
15 Percent Of Visitors Do Not Trust Businesses Without Online Reviews
No trust indicates no interactions. 15% of possible consumers won't even consider working with a business they can't find viewpoints about.
Source: Statuslabs
90% Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people state about impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
If A Business Deals With Issues Rapidly And Efficiently, 95% Of Unsatisfied Consumers Will Return To A Business
Clients don't anticipate you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's absolutely nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
The Typical Review Word Count Has Become 65% Much Shorter Since 2010
In recent years reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of tweet on twitter.
Source: Review Trackers
73% Of Consumers Believe Customer Reviews Are More Important Than Star And Number Ratings
Online review statistics make it clear individuals aren't pleased with ratings alone.
Customer reviews make the stats appear more genuine which is what the potential consumers are searching for. Almost a 3rd of consumers say composed reviews are the only function that makes them think the sites' reviews are beneficial and relevant.
Source: Fan and Fuel
Reviews Published On Twitter Can Help Boost Online Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Stats reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista