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73% Of Consumers Think Client Reviews Are More Important Than Star And Number Rankings
Online review data make it clear people aren't satisfied with ratings alone.
Consumer reviews make the stats appear more genuine which is what the prospective clients are searching for. Almost a third of customers state written reviews are the only function that makes them think the sites' reviews are appropriate and beneficial.
Source: Fan and Fuel
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies question the integrity of online reviews. Nevertheless, they realize the enormous effect user ratings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses
More youthful people understand the worth of being informed. User-generated content has an indisputable influence on consumers.
They will realize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the maker states. The reason, producers' descriptions are basically advertisements.
Source: Martech Zone
If They Were Asked, 77% Of Customers Would Most Likely Post A Review
More than a 35% would post a review to educate others about their customer encounter and 24% would rather direct their review to the business itself.
Over a 26% would be willing to give a review to help other people with their decision making process.
Source: Podium
Reviews Published On Twitter Can Help Boost Online Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
83% Of Clients Do Not Rely On Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. Many users who no longer trust ads pick to pay attention to clients' suggestions online.
Source: Statuslabs
83% Of All Young People Were Invited To Give A Review Recently
Of those invited, 80% of consumers did give a review. In general, businesses have asked 66% of all consumers to give a review on their company.
Source: Brightlocal
Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social network which can also influence our purchasing preferences.
According to social media reviews stats, Facebook affects the majority of users' purchase choices.
If it has positive reviews, Facebook reviews statistics expose that 4 out of 5 users are most likely to trust a local business.
Source: RevLocal
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated content can do miracles in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44 percent boost.
Source: RevLocal
Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Website
Typically, 142 million consumers visit Yelp every month. This is as good a time as any if you have not claimed your complimentary Yelp business page.
Source: RevLocal
More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70%
One negative review suffices for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
63.6 Percent Of Customers Go To Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.
These online review statistics reveal the general popularity of a site can just go so far when it concerns trust.
Source: Review Trackers
61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Typically two-thirds of companies have good and awesome ratings. Only 5% of businesses have a rating below three stars.
Source: Brightlocal
The Majority Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends show individuals choose to comment if they had a favorable experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
Over Half Of Clients Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are reportedly the more opinionated ones.
Source: Statista