89% Of Consumers Read A Companies Reactions To Reviews

Not only do many customers read the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'constantly' or 'really often'.

Source: Trust You

Customers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users prefer to get things done faster. Buying choices are made rapidly.

Online reviews are undoubtedly convincing, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

A Single Business Review Can Lift Its Conversions By 10%

Online review stats reveal user-generated content can do miracles in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can supply a mind-blowing 44% increase.

Source: RevLocal

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses in fact utilize them.

Although we now know why customer reviews are so effective, the majority of businesses apparently do not.

Source: LsaInsider

30% Of Customers Feel Favorable To A Company Which Answers Online Reviews

Keeping in touch with your clients builds their trust. Even something as simple as responding to their comments and reviews can make them feel valued.

As you may expect, clients who feel this way are ready to invest more money with a company.

Source: Statuslabs

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management stats show a company's reputation doesn't affect just the customers. Potential employees likewise look at rankings and read reviews.

Source: Deloitte

Reviews Published On Twitter Can Help Boost Online Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use A Company

This stat is one of many that show the importance of online scores. Now that news of consumer satisfaction travels this fast, keeping your clients delighted is more crucial than ever.

57% of consumers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for companies with a best five star ranking.

Source: Brightlocal

82 Percent Of Consumers Go To Review Websites Because They Wish To Purchase A Service Or A Product And Want To Get The Truth About The Businesses Products And Services.

Review sites are places that customers go to get the facts about a business, service or product . Due to the fact that they have currently formed a buying decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Online Product Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270%

User review stats show the purchase probability for a product with 5 reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

53% Of Customers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics prove that 63% of customer reviews stay without a reply. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70%

One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, producers' descriptions are essentially advertisements.

Source: Martech Zone