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Positive Reviews Encourage 68 Percent Of Consumers To Use Local Businesses
Because the large majority of customers check out reviews, you would want yours to be enticing to brand-new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
77% Of Consumers Would Certainly Submit A Review If They Were Asked
More than a 35% would do it to educate others about their consumer encounter and 24% would undoubtedly direct their review to the company itself.
Over a 26% would be willing to post a review to help other individuals with their decision making process.
Source: Podium
Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
Only 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses in fact utilize them.
Although we now understand why client reviews are so powerful, a lot of businesses apparently don't.
Source: LsaInsider
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do miracles in regards to conversions.
A single review can have a massive effect on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
83% Of All Young Customers Were Invited To Post A Review Recently
Of those asked, 80% of customers did post a review. Overall, businesses have asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to purchase a new vehicle and there are several models which fit your requirements. How do you select the very best one for you? Well, you read reviews.
With the help of other people, you manage to decide on a model that works for you. That's how positive reviews transform customers into clients.
Source: Consumer Affairs
70% Of Consumers Choose To Find Out About A Business Via Posts And Reviews, Rather Than Ads
Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the very best method to discover the truth about a service or product.
Source: Statuslabs
95% Of Unsatisfied Consumers Will Return To A Business If A Company Makes An Effort To Fix Issues Rapidly And Effectively
Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's absolutely nothing else a business can do to fix an issue, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company
The star ranking is the first thing consumers see. Still, users pay attention to other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of United States customers.
Source: Statista
A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Income
Businesses that treat customers well generally prosper, review sites help ensure of that.
Source: Statuslabs
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the huge impact user scores have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.
Source: Career Arc
61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Typically two-thirds of businesses have great and awesome scores. Just 5% of companies have a score below three stars.
Source: Brightlocal
53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of consumer reviews go on without a reply. That's too bad, because those businesses are losing clients that way.
Source: Review Trackers
Visitors Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Buying decisions are made quickly.
Online reviews are clearly persuasive, yet marketers haven't always come to value the power of them.
Source: Martech Zone
More Than Half Of Shoppers Aged 25 To 34 Published Reviews
According to Statista, the younger generations are surprisingly the more opinionated ones.
Source: Statista