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Many Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a vendor. Online review trends reveal people choose to comment if they had a favorable experience, instead of a average or unfavorable one.
Source: Brightlocal
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they spend at your business. They will be willing to share it if you offer them a great experience.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of Online Shopping.
Today's consumers are wary and want the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the buying decision.
Source: Statista
15% Of Users Don't Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15 percent of possible clients will not even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
USA Buyers View "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on various elements of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US clients.
Source: Statista
Clients Might Invest 31 Percent More With A Business That Has Great Reviews
Pay attention to this fact. The better other users describe your product or service, the more money you can charge and customer review statistics reveal to us exactly how much more.
Source: Martech Zone
More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent
One negative review suffices for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
70 Percent Of Consumers Choose To Learn About A Business Via Reviews And Articles, Instead Of Ads
Advertisements are all well and good, however it's worth trying a different approach as well. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company
The star rating is the first thing consumers see. Still, users pay attention to other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA customers.
Source: Statista
90 Percent Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you don't have reviews on your site, consider asking your visitors to write one.
Source: Martech Zone
If They Were Asked, 77% Of Customers Would Submit A Review
More than a 35% would post a review to advise others about their client encounter and 24% would likely direct their review to the business itself.
Over a 26% would be willing to give a review to help other individuals with their choice making process.
Source: Podium
If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use A Business
This stat is among many that illustrate the importance of online rankings. Now that news of client complete satisfaction travels this fast, keeping your consumers delighted is more important than ever.
57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked only for companies with an ideal five star score.
Source: Brightlocal
Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Companies
Younger individuals understand the worth of being informed. User-generated material has an indisputable impact on consumers.
They will recognize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
67% Of Customers Say Reviews Are A "Very Important" Factor When Choosing A Solution Provider
Reviews have an enormous impact on their decision when consumers have to pick a service provider.
Source: DemandGenReport
Online Item Reviews About A Product Can Amplify Its Conversion Rate By An Unprecedented 270 Percent
User review stats reveal the purchase likelihood for a product with five reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center