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77% Of Clients Would Definitely Post A Review If They Were Asked
More than a 35% would do it to notify others about their customer experience and 24% would certainly direct their review to the company itself.
Over a 26% would want to give a review to assist other people with their choice making process.
Source: Podium
53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.
Today's buyers are wary and desire the best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the buying decision.
Source: Statista
72 Percent Of Clients Won't Take Action Unless They Read Some Reviews
Regardless of how enticing your marketing is, you still need customer reviews. There's no other way around it. Customers are still going to hear you out, however they rely on other people more.
Source: My Testimonial Engine
Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses really utilize them.
Although we now know why consumer reviews are so effective, most businesses apparently don't.
Source: LsaInsider
15 Percent Of Buyers Do Not Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of potential clients will not even think about doing business with a business they can't discover viewpoints about.
Source: Statuslabs
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US consumers consider reviews as 'very influential'.
To illustrate the importance of online reviews and ratings, did you know that 81% of consumers will pay more for a product with reviews and those very same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews
Corresponding with your customers builds their trust. Even something as basic as responding to their reviews and remarks can make them feel appreciated.
As you might expect, clients who feel this way are going to spend more money with a business.
Source: Statuslabs
Online Item Reviews About An Item Can Improve Its Conversion Rate By An Incredible 270%
User review statistics reveal the purchase probability for an item with 5 reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they understand the huge impact user ratings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company
The star ranking is the first thing consumers see. Still, users take notice of other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US consumers.
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise influence our purchasing preferences.
According to social media reviews data, Facebook impacts over half of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics expose that four out of five users are more likely to trust a local business.
Source: RevLocal
64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out consumer reviews, agree that it increases their purchasing confidence.
Organizations use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista