61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars

Typically two thirds of businesses have excellent and awesome scores. Only 5% of businesses have a score listed below three stars.

Source: Brightlocal

72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews

Irrespective of how captivating your marketing is, you still need client reviews. There's no skirting around it. Clients are still ready to hear you out, however they rely on other people more.

Source: My Testimonial Engine

95% Of Dissatisfied Clients Will Go Back To A Company If A Business Deals With Problems Rapidly And Efficiently

Clients do not anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there is absolutely nothing else a business can do to solve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses question the integrity of online reviews. However, they understand the enormous effect user scores have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

73 Percent Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Scores

Online review data make it clear people aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the would-be consumers are looking for. Almost a 3rd of consumers say composed reviews are the only function that makes them think the sites' reviews are relevant and helpful.

Source: Fan and Fuel

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Clients Might Spend 31% More With A Business That Has Excellent Reviews

Take notice of this fact. The more detailed other users describe your product and services, the more cash you can charge and customer review statistics reveal to us precisely just how much more.

Source: Martech Zone

83% Of All Young Clients Were Asked To Post A Review Recently

Of those asked, 80% of consumers did submit a review. Overall, businesses have actually asked 66% of all customers to post a review on their business.

Source: Brightlocal

The Majority Of Popular Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Often a lower rating really helps your overall score.

According to customer rating stats, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'constantly' or 'very frequently'.

Source: Trust You

98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site

Normally, 142 million customers visit Yelp every month. This is as great a time as any if you have not claimed your free Yelp business page.

Source: RevLocal

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to buy a new vehicle and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read reviews.

With the help of other consumers, you quickly decide on one that works for you. That's how favorable reviews transform customers into consumers.

Source: Consumer Affairs

49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of customers, who focus on the variety of reviews is presently at 46%.

Source: Brightlocal