63.6 Percent Of Customers Check Out Google To Look For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review stats reveal the basic popularity of a website can just go so far.

Source: Review Trackers

If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More

We already touched upon the negative and positive reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. Customers expect to see some unfavorable reviews.

Source: Capterra

30% Of Consumers Feel Comfortable With A Company Which Answers Online Reviews

Corresponding with your customers builds their trust. Even something like reacting to their comments and reviews can make them feel appreciated.

As you might expect, customers who feel this way are going to spend more money with a business.

Source: Statuslabs

Clients Reading Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. Purchasing choices are made rapidly.

Online reviews are obviously convincing, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site

Normally, 142 million customers check out Yelp each month. This is as great a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

89% Of Clients Choose To Read Reviews Using Their Smartphones

Be it through an app or a mobile web browser, consumers choose to read reviews on their cell phones.

Source: Statista

77% Of Consumers Don't Trust Reviews That Are Older Than Three Months

Clients don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses should to be continuously requesting reviews.

Source: Statuslabs

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management statistics show a business's reputation doesn't impact simply the clients. Prospective employees likewise take a look at rankings and read reviews.

Source: Deloitte

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Use A Company

This stat is one of numerous that show the significance of online ratings. Now that news of consumer satisfaction travels this fast, keeping your customers pleased is more vital than ever.

57% of consumers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked only for companies with a best five star ranking.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Certainly Leave A Review

More than a 35% would submit a review to educate others about their consumer encounter and 24% would probably direct their review to the company itself.

Over a 26% would be willing to give a review to assist other individuals with their decision making process.

Source: Podium

15 Percent Of Consumers Do Not Trust Businesses Without Having Online Reviews

No trust means no interactions. 15% of prospective consumers won't even think about working with a company they can't find opinions about.

Source: Statuslabs

Clients Might Spend 31% More With A Business That Has Great Reviews

Pay attention to this statistic. The better other users explain your service or product, the more cash you can charge and consumer review statistics show us exactly how much more.

Source: Martech Zone

67% Of Consumers Say Reviews Are A "Very Important" Factor When Selecting A Service Provider

Reviews have an enormous impact on their decision when customers have to select a service provider.

Source: DemandGenReport

90 Percent Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals say about very first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your site, consider asking your visitors to compose one.

Source: Martech Zone

Due To The Fact That They Desire To Buy A Service Or An Item And Want To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Visit Review Sites.

Users come due to the fact that they have actually currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal