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54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company
The star ranking is the first thing customers see. Still, users take notice of other aspects also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of American consumers.
Source: Statista
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to purchase a brand-new vehicle and there are several models which fit your criteria. How do you select the very best one for you? Well, you read reviews.
With the help of other people, you quickly select a model that works for you. That's how favorable reviews convert consumers into consumers.
Source: Consumer Affairs
Most Best Selling Items Have An Average Score Of 4.2 To 4.7
You can't make everybody pleased, which is why perfect 5 star scores are suspicious. Somebody always has a little a gripe. That's why it is unnatural to get perfect 5 star rankings. Sometimes a lower score actually helps your overall score.
According to consumer rating stats, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
83% Of All Young Clients Were Asked To Give A Review Recently
Of those asked, 80% of customers did post a review. Overall, companies have asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to select an attorney or a medical professional.
Young people (age 18-35) are much more inclined to work with an expert based upon online reviews. Just 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
If They Were Asked, 77% Of Consumers Would Undoubtedly Give A Review
More than a 35% would do it to notify others about their customer encounter and 24% would undoubtedly direct their review to the company itself.
Over a 26% would want to give a review to help other individuals with their choice making process.
Source: Podium
Over Half Of Clients Aged 25-34 Gave Reviews
According to Statista, the younger generations are evidently the more vocal ones.
Source: Statista
89% Of Customers Browse A Businesses Feedback To Reviews
Not only do most clients read the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Just 6% Of Customers Do Not Rely On Consumer Reviews At All
According to client review stats, a tremendous 19% of consumers constantly trust online reviews and never a make a purchase without checking out reviews initially.
Source: Statista
American Shoppers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on various aspects of the shopping experience when individuals read reviews. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of American customers.
Source: Statista
Online Product Reviews About A Product Can Raise Its Conversion Rate By More Than 270%
User review stats reveal the purchase likelihood for a product with five reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center