88% Of Executives View Reputation Risk As A Top Business Problem

Reputation management statistics suggest a business's reputation doesn't impact just the customers. Prospective employees also look at rankings and take a look at reviews.

Source: Deloitte

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Clients

24% of US shoppers consider reviews as 'exceptionally influential'.

To show the significance of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those exact same consumers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize An Organisation

This stat is among numerous that show the value of online rankings. Now that news of customer complete satisfaction travels this quick, keeping your consumers happy is more crucial than ever.

57 percent of customers have actually looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11 percent looked just for businesses with a perfect five star rating.

Source: Brightlocal

77% Of Clients Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

67% Of Consumers Say Reviews Are A "Extremely Important" Factor When Selecting A Service Provider

Reviews have a huge effect on their decision when clients have to pick a solution provider.

Source: DemandGenReport

72% Of Customers Will Not Take Action Before They Check Out Some Reviews

Irrespective of how captivating your marketing is, you still need client reviews. There is no way around it. Customers are still going to hear you out, but they rely on other people more.

Source: My Testimonial Engine

90% Of Consumers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about first impressions?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your site.

Source: Martech Zone

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to purchase a brand-new vehicle and there are a number of models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.

With the help of other consumers, you manage to pick a model that works for you. That's how favorable reviews transform consumers into customers.

Source: Consumer Affairs

The Typical Review Length Has Become 65% Much Shorter Since 2010

Currently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

73 Percent Of Customers Believe Consumer Reviews Are More Vital Than Star And Number Ratings

Online review data make it clear individuals aren't satisfied with ratings alone.

Client reviews make the stats appear more authentic which is what the potential customers are searching for. Nearly a third of customers say written reviews are the only feature that makes them think the websites' reviews are pertinent and helpful.

Source: Fan and Fuel

60% Of Customers Check Out Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.

Reviews and rating statistics reveal people value the opinion of peers more than any other content.

Source: Collective Bias

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to choose a physician or a lawyer.

Young people (age 18-35) are a lot more likely to hire an expert based on online reviews. Just 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters