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67% Of Customers Suggest Reviews Are A "Very Crucial" Factor When Picking A Service Provider
Reviews have a huge effect on their decision when customers have to select a solution provider.
Source: DemandGenReport
89% Of Consumers Prefer To Read Reviews Using Their Mobile Devices
Be it by means of an app or a mobile browser, customers choose to read reviews on their phones.
Source: Statista
83% Of All Young Clients Were Invited To Post A Review Recently
Of those asked, 80% of customers did leave a review. Overall, businesses have asked 66% of all customers to give a review on their business.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to purchase a brand-new automobile and there are several models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.
With the help of other consumers, you manage to decide on one that works for you. That's how positive reviews transform customers into consumers.
Source: Consumer Affairs
89% Of Customers Browse A Companies Feedback To Reviews
Not only do a lot of shoppers read the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
90% Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals state about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the massive effect user scores have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Google Represents 57.5 Percent Of All Reviews Around The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
15 Percent Of Consumers Don't Trust Businesses Without Any Online Reviews
No trust means no interactions. 15% of potential customers won't even consider doing business with a company they can't find opinions about.
Source: Statuslabs
Negative Reviews Can Increase Conversion By As Much As 85 Percent
It sounds insane, however negative reviews can be a positive factor for users to devote more time on your website. According to online review data, individuals devote more than five times as long on a website when they read negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
Online Item Reviews About An Item Can Improve Its Conversion Rate By A Whopping 270 Percent
User review stats show the purchase possibility for a product with 5 reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are totally free, a remarkably low number of companies actually use them.
Although we now understand why client reviews are so effective, many businesses apparently do not.
Source: LsaInsider